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While this means greater flexibility for both business and private users, it also brings in certain challenges for IT pros. According to this forecast, the usage of mobile devices will increase from over 7.7 billion in 2014, to over 12.1 billion by 2018. Providing efficient and effective technical support for mobile devices is increasingly important.Īccording to statistics and forecasts published by the technology market research firm, Radicati Group, on the usage of mobile devices, approximately 84% of the global population will possess and will be using mobile technology by the end of 2018. Troubleshoot apple macbook pro trackpad, screen and other common problems.Mobile device usage both for business and for private purpose is gaining grounds at breath-taking speed worldwide.

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